I didn't love the colour I had chosen for my sling, originally Bondi with the rose gold (Looked a little too pink for my liking), but the Mumma Etc staff were happy to exchange it for me no worries at all and very speedy in communication and to send it off once I had returned. I got a Fleetwood black sling instead, obsolutley love it, the quality looks great and can't wait till Bub arrives to test it out.