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FAQs

ALL ABOUT THE SLING

HEY MUMMA, WHY THE SLING?

We are obsessed with the ring sling. Find out why here

GOSH THEY LOOK AMAZING, BUT ARE YOUR SLINGS SAFE?

Yes! Your baby’s safety is our number one priority. Our slings are made from the highest quality materials (including weight approved aluminum rings and strong, 100% linen fabric) and are based on a design that has been tried and tested by mummas for decades. 

However, to ensure safe use of the sling, all Mumma Etc. wearing instructions (see here) and safety tips (see here) must be followed carefully. Please contact us at mumma@mummaetc.com if you need additional resources to learn how to use your sling safely.

I CAN’T WAIT TO WEAR MY NEW SLING! CAN I CARRY MY NEWBORN IT?

Wearing your newborn can be very beneficial and rewarding for both you and bub, however, we recommend our slings are used with newborns weighing more than 3.6kg (8 pounds). If your newborn is under 3.6kg, born prematurely, or has health challenges, please check with your midwife or doctor before using your sling.

I HAVE A CHUBBA BUBBA! IS MY BABY TOO BIG FOR THE SLING?

Your sling will be there for you well into toddler years. You can wear your baby up to 14kg (30 pounds).

WHAT’S SO SPECIAL ABOUT LINEN?

We are in love with linen. Find out why here

I HEAR YOU'RE USELESS AT SEWING MUMMA. SO WHERE ARE YOUR SLINGS MADE?

Our slings are made in a village in the eastern region of India. The village works together on all aspects of our production process - from hand dying the yarn, to hand weaving the fabric, to sewing the slings. It is a collaborative effort that we are very proud to support and be a part of!

WASHING & WEARING

OH NO! POO EXPLOSION. I’M GOING TO NEED TO KNOW HOW TO WASH MY SLING.

We all know babies can be a little messy at times. To wash your sling, use cold water with a gentle detergent and hang in the shade to dry. Please refer to our care instructions here for more details. 

FROM ONE MUMMA TO ANOTHER… I NEED HELP! HOW DO I WEAR MY SLING?

Please refer to our video tutorials here for a step by step guide on how to safely wear your baby. Also refer to our safety tips here. If you have any further questions get in touch via email at mumma@mummaetc.com.

HEY MUMMA, ARE YOUR SLINGS GOOD FOR BABY'S HIPS?

Absolutely! The Mumma sling has been approved by the International Hip Dysplasia Institute (IHDI) as a “hip-healthy” product. It supports baby in the 'M' or 'Froggy' position, which is essential for healthy hip development.

I’M FINDING MY SLING A LITTLE UNCOMFORTABLE. CAN YOU HELP ME MUMMA?

When wearing your baby you should feel comfortable, with your baby’s weight distributed evenly across your body. 

Check that your sling is cupped over your shoulder and the fabric spread wide across your back. Bub should be sitting close and snug to your body.

To ensure the sling is being worn correctly, review our video tutorials here for a detailed demo. 

SHIPPING & RETURNING

OOPS I PICKED THE WRONG COLOUR. HOW DO I EXCHANGE MY SLING?

You can find details on our refunds and exchanges policy here.

PATIENCE IS NOT MY THING. HOW FAST WILL I GET MY SLING?

It will depend on the shipping method you choose. Read more about our different shipping methods and delivery times here.

TRAVELLING WITH A BUB IS NOT EASY. DO YOU SHIP INTERNATIONALLY?

Yes we do! Read more about international shipping here.